Contact Us
Send us an email and we'll get back to you
The Barn - Our Facility
Where the Donkeys are hard at work. You can collect your orders from here or come say hi!
48 Marine Drive Service Road, Paarden Eiland. Cape Town, South Africa.
Mon - Fri, 10am - 5pm
Phone: +27 (0)72 492 0929
Become a stockist
Looking to get stock of our products, you've come to the right place. Contact us to find out how...
Become a DONKEY
We are hiring! Click on 'Join Here' and fill out the form. We will get back to you.
Some important stuff
Our customers' satisfaction is our number one priority.
We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging with proof of purchase.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes around 2 business days (South Africa only). Please note that we use third party courier services.
Look out for shipment status updates via email to track your order.
Contact us for international shipping quotes.
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!